1111 Bat FAQ — your All Your Questions Answered Right here

In just In less than 3 minutes Registration is quick and straightforward — just three simple steps: Personal Details → Mobile Verification → Set Password. You can start betting immediately after signing up.

Per mobile number and NID One account only You can, but opening multiple accounts violates 1111 Bat's terms, and all accounts may be suspended as a result.

After logging in, go to Account Settings and click on "Identity Verification". Upload the front and back of your National ID card along with a selfie. Verification usually takes Within 24 hours Once completed, you will be able to make withdrawals.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number — you'll receive an OTP within 30 seconds. Use the OTP to set a new password. The entire process takes under 2 minutes.

To close your account or request self-exclusion, email support@1111bat.wine or reach us via live chat. Our team will process your request within 24 hours. Learn more Responsible Gaming on the page.

No. Registration by anyone under 18 is strictly prohibited on 1111 Bat — this is both a legal and ethical obligation. If underage status is confirmed during verification, the account will be permanently closed.

First, make sure you're entering the correct mobile number and password. After 5 consecutive failed attempts, your account will be locked for 30 minutes. If you've forgotten your password, Reset it from this page. For any issues, contact support@1111bat.wine.

OTP usually arrives within 30 seconds. If you don't receive it:

• Check your mobile signal and internet connection.
• Click the "Resend" button.
• Check your SMS block list.
• Wait 2 minutes — network delays may be the cause.

If that doesn't work either, contact us at support@1111bat.wine.

Yes, up to a maximum of 3 Devices You can log in from any device — mobile, tablet, and desktop can all be used simultaneously.

For your security, you'll be automatically logged out after 30 minutes of inactivity. Checking the "Remember Me" option keeps you logged in for up to 30 days. It's best not to use this option on a shared device.

Account Settings → Security → Two-Factor Authentication. Once enabled, you'll receive an OTP on your mobile with every login. We We strongly recommend keeping 2FA enabled at all times — this keeps your account significantly more secure.

Log in → Deposit → Select bKash → Enter amount → Enter bKash number → Confirm with your PIN in the bKash app. Takes just In 30 seconds the funds will be credited to your account. The process is the same for Nagad and Rocket.

Minimum Deposit: ৳500
Maximum per transaction: ৳50,000
Daily maximum: ৳2,00,000
VIP members enjoy higher limits. To set your own limits, go to the Responsible Gaming section in your Account Settings.

Deposits via bKash/Nagad/Rocket are usually instant. Occasionally, network delays may extend this to a maximum of 5 minutes. If it takes longer, contact support@1111bat.wine with your transaction ID and we'll resolve it promptly.

From 1111 Bat, on your deposit No charges. However, bKash or Nagad may apply their own transaction charges, as determined by the payment gateway's terms and conditions.

Once a deposit is made, it cannot be cancelled. However, you can withdraw any available balance from your account. Contact our support team directly and we'll guide you through the withdrawal process.

Log in → Account → Transaction History. Here you can view a full record of all deposits, withdrawals, and bonuses. Filter by date or amount as needed.

1111 Bat currently supports: bKash, Nagad, Rocket. Bank transfer and cryptocurrency options are coming soon. For the latest updates, Promotions Page See.

Regular Member: 15–30 minutes
Silver Member: 10 minutes
Gold and above: 5 minutes
Withdrawals between 12:00 AM and 6:00 AM may take slightly longer to process. If KYC verification is not completed, your first withdrawal may take up to 24 hours.

Minimum Withdrawal: ৳500
Maximum per transaction: ৳1,00,000
Daily maximum: ৳5,00,000 (even higher for VIP members)

Common reasons for withdrawal cancellation:

• KYC verification not completed
• Bonus wagering requirements not met
• The registered number and withdrawal number do not match

If cancelled, the balance is returned to your account. Contact support@1111bat.wine to find out why.

For security purposes, withdrawals can only be made to your registered mobile number or a KYC-verified account. To add a different number, please contact support to complete the verification process.

1111 Bat charges no withdrawal fees No charges applied. However, bKash or Nagad may apply their own transaction charges. Gold-tier VIP members and above enjoy completely free withdrawals.

After your first deposit following registration, the bonus will be added automatically. Deposit a minimum of ৳500 and receive ৳500 in bonus. Maximum bonus ৳10,000. No separate bonus code required.

Wagering means you must place a certain amount in bets before withdrawing a bonus. For example: if you receive a ৳500 bonus with 5x wagering, you need to bet ৳2,500 in total before withdrawing your winnings from that bonus. See details in the Terms & Conditions See.

To claim the welcome bonus Within 30 days wagering must be completed. Other promotional bonuses have their own expiry periods — these are stated with each offer. Any unused bonus is automatically cancelled upon expiry.

Yes! For every friend you refer to 1111 Bat who completes registration and makes their first deposit, you will receive ৳300 Referral Bonus. Your friend will also receive additional welcome benefits. See details in the Promotions page See.

Cashback is calculated on your total net loss each week. Silver: 5%, Gold: 10%, Platinum: 15%, Diamond: 20%. Automatically credited to your account every Monday.

You earn points with every bet. As points accumulate, your level upgrades automatically:

• Bronze: 0 Points (all members)
• Silver: 1,000 Points
• Gold: 10,000 Points
• Platinum: 50,000 Points
• Diamond: 2,00,000 Points

1111 Bat offers betting on 30+ sports: cricket (IPL, BPL, T20 WC), football, kabaddi, badminton, tennis, basketball, volleyball, and much more. Learn more Sports Events page See.

Odds represent your chance of winning and the payout rate. For example: at odds of 1.85, a ৳1,000 bet returns ৳1,850 if you win (including your original stake). Higher odds mean a bigger payout but a lower chance of winning. See details on the on the Match Odds page See.

You can cancel certain bets before a match starts — use the Cash Out feature. During live betting, bets cannot be cancelled once the match is underway. With Cash Out, you receive a partial payout rather than the full potential winnings.

If a match is cancelled, all bets are fully refunded — no deductions. If the result is determined by the Duckworth-Lewis method due to rain, bets are settled according to that result.

Yes. All 1111 Bat casino games are powered by internationally accredited software providers (Evolution Gaming, Pragmatic Play). Every game outcome is determined by RNG (Random Number Generator) technology — completely fair and unbiased.

Yes. 1111 Bat uses SSL 256-bit encryption. All your data is stored on encrypted servers and is never sold or shared with third parties. For more details, see our Privacy Policy See.

If in doubt, Instantly Email support@1111bat.wine or contact us via Live Chat. We will temporarily suspend the account and launch an investigation. Change your password and enable 2FA immediately.

Always go directly to 1111bat.wine Type the address directly — never click a link. 1111 Bat will never ask for your login credentials or OTP via SMS or WhatsApp. If you notice anything suspicious, report it to us immediately.

Yes. Under GDPR and Bangladesh data protection regulations, you can request deletion of your personal data. Email support@1111bat.wine with the subject "Data Deletion Request." All data except legally required records will be permanently deleted within 30 days.

1111 Bat is committed to responsible gaming. Our on the Responsible Gaming page We offer deposit limits, cooling-off periods, and self-exclusion options. For support, contact support@1111bat.wine — your privacy is fully protected.

App page to find the download link for Android or iOS. Android users will need to enable "Install from unknown sources" in their phone settings. iOS users can download directly via Safari.

First, check your internet connection. Then:

• Clear your browser cache (Ctrl+Shift+Delete)
• Uninstall the app and reinstall it
• Turn off your VPN if you're using one
• Try a different browser (Chrome/Firefox)

If you run into any issues, please let our support team know.

When you launch the app for the first time after installation, you'll be prompted to allow notifications — tap "Allow". To enable it later: go to your phone's Settings → Apps → 1111 Bat → Notifications → turn on.

When a new update is available, you'll receive an automatic notification in the app. Or App page and download the latest version. After updating, the old version will be replaced automatically — all your data will be preserved.

Standard Betting: minimum 1 Mbps
Live Sports Betting: Minimum 3 Mbps
HD Live Casino Streaming: minimum 5 Mbps
A 4G mobile data connection or a strong Wi-Fi signal will give you the best experience.